Privacy policy.

Who we are

Scrap Metal Sheffield can be contacted at info@scrapmetalsheffield.co.uk, on 07774 292693, or at 19 Lytton Crescent, Sheffield, S5 8AY.

Information you provide

When you enquire, you may provide your name, telephone number, email, postcode, preferred collection date and details or photographs of your items. We use this information to assess your request, respond, arrange agreed services and maintain necessary business records.

How enquiries work

The website’s WhatsApp and email options prepare an enquiry using the details you enter. You review and send it in the relevant app. WhatsApp and your email provider handle information under their own privacy policies. If direct website enquiry delivery is enabled, the form sends the details to our business inbox through our hosting service.

Why we use your information

We process enquiry information to take steps at your request before providing a service, to fulfil agreed services and for our legitimate interest in responding to customers. We may retain records where required by applicable obligations.

Sharing and retention

Relevant hosting, email and messaging providers may process information to deliver your enquiry. We do not sell your contact information. We keep enquiry details only as long as needed for the enquiry, service and any required records. Contact us to ask about the records we hold about you.

Website technology

This website does not include advertising trackers or analytics cookies. Hosting providers may keep operational logs. If direct enquiry delivery is enabled, a short-lived session cookie supports form security. External map links open Google Maps; no map is embedded here.

Your choices

Contact us to request access, correction or deletion of your personal information, or to raise a concern about how it is used. Requests will be considered under the applicable data protection requirements. You can also contact the Information Commissioner’s Office at ico.org.uk.